Privacy Policy

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Privacy Policy

Effective Date: 18/02/2026
Last Updated: 18/02/2026

1. Introduction

Inflow (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following data:

a) Information you provide directly

• Name
• Email address
• Phone number (if applicable)
• Any information submitted through contact forms, booking forms, or applications

b) Information collected automatically

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site

c) Marketing and analytics data

• Website interactions (e.g. clicks, scroll behaviour)
• Traffic sources

3. How We Use Your Information

We use your data to:

• Respond to enquiries and communicate with you
• Provide our services
• Improve our website and user experience
• Monitor and analyse performance of our marketing
• Send relevant information or updates (only where permitted)

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent – when you submit a form or opt in
• Legitimate interests – to operate and enhance our services
• Contractual necessity – where required to deliver services

5. Sharing Your Data

We do not sell your personal data.

We may share your information with trusted third parties who support our operations, including:

• Website hosting providers
• Analytics platforms (e.g. Google Analytics)
• CRM and communication tools

These providers are only given access to data necessary to perform their services and are required to keep your data secure.

6. Lead Generation & Communication

If you submit your details through our website, you may be contacted regarding:

• Relevant services
• Booking calls or consultations
• Follow-up communication based on your enquiry

Our approach is to ensure communication remains relevant to your interests and engagement.

7. Data Retention

We retain your data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal, accounting, or reporting requirements

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us at:
contact@elytdigitalsolutions.com

9. Cookies

Our website may use cookies to enhance your experience and analyse performance.

You can control or disable cookies through your browser settings.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Inflow
Email: contact@elytdigitalsolutions.com

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